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[ 7 posts ] |
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David
KG Regular
Joined: Thu Nov 24, 2005 1:07 pm Posts: 251 Location: Salisbury, England
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 Mortons email
Ive just entered the free offers and quickly recived an email telling me that an email to Mortons (see below) had failed. As I hadnt sent them one but they are a magazine publisher I guess it is you.
Maybe you could look in to his and see if my entry has landed or not.
Thanks
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| Mon Dec 05, 2005 11:52 am |
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ron
KG Newbie
Joined: Mon Nov 28, 2005 8:42 am Posts: 11
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I have had the same problem
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| Mon Dec 05, 2005 11:57 am |
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Mr Potato Head
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 Emails
Hi,
Mortons.co.uk is the new owner of Kitchen Garden magazine. All the emails come through to us here. Normally, they should all appear properly (as something @kitchen_garden.co.uk) but for some reason, the failed emails are bouncing from our internal addresses...
I'm pretty sure that I haven't had your entry, so perhaps you'd better send it again.
Leigh
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| Mon Dec 05, 2005 12:59 pm |
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ron
KG Newbie
Joined: Mon Nov 28, 2005 8:42 am Posts: 11
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Tried again and got the following
The original message was received at Mon, 5 Dec 2005 12:48:57 GMT
from localhost [127.0.0.1]
----- The following addresses had permanent fatal errors -----
<******@mortons.co.uk>
(reason: 550 Denied by policy.)
<******@mortons.co.uk>
(reason: 550 Denied by policy.)
----- Transcript of session follows -----
... while talking to sat2.mortons.co.uk.:
>>> MAIL From:<****************@hotmail.com>
<<< 550 Denied by policy.
554 5.0.0 Service unavailable
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| Mon Dec 05, 2005 2:34 pm |
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Mr Potato Head
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 Good question...
I'm still looking into it... I think our email server may (incorrectly  ) be identifying your email address as spam and bouncing them back.
I'll speak to our splendid technical team and get back to you ASAP.
Leigh
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| Mon Dec 05, 2005 3:01 pm |
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KGAdmin
Site Admin
Joined: Fri Nov 18, 2005 2:26 pm Posts: 712 Location: Horncastle
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This has now been fixed - you can resubmit your entries now.
Apologies for the time & trouble caused!
If you wish to have us check if your entry arrives OK - just post under this message and we will confirm your entry in the morning for you
All the best,
Jason Williams
Kitchen Garden Magazine
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| Mon Dec 05, 2005 6:04 pm |
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ron
KG Newbie
Joined: Mon Nov 28, 2005 8:42 am Posts: 11
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Thanks for sorting it out Jason, I sent in my entry 1/2 hour ago and haven't got a rejection back yet so I guess that it works OK now
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| Tue Dec 06, 2005 10:08 am |
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