Re: Logged out while browsing
This could be down to a security setting on your computer. Please check to see if you have cookies enabled.
Here's an explanation bit of text from our subscription site on cookies:
Cookies are small text files created by a site and stored on your computer to tell the website information about you. The cookies on this site store the basket information for any orders. If you have tried to change the POST AREA and nothing has happened - or you have clicked 'Subscribe' on a title and the next page showing the shopping cart says £0 total - then your computer does not have cookies enabled.
TO ENABLE 'PER-SESSION' COOKIES
These are perfectly safe, and many sites require them to work properly.
From a Windows machine using Internet Explorer:
Click on TOOLS from menu bar
Click on INTERNET OPTIONS
Click on the SECURITY tab
Click on the CUSTOM LEVEL button on the page.
You will now see a list of options. Scroll down using the slide bar on right and find the COOKIES section.
There are two cookie options, 'store on computer' and 'per session'.
BOTH are safe, but if you want to be extra cautious, just enable 'per-session' cookies.
Click OK - you will see a confirmation box - Click OK.
Click OK on final page and go back to our INDEX page and try your order again
ON Firefox cookie settings are under Tools > Options > Privacy.
There is also a time-out, so if you're away from the screen for a length of time, the system may also log you out.