I have had problems, but I know it is the post and not KG as other stuff has gone missing too, not all my post just some of it. It has been very frustrating because I really don't know what hasn't got here, except for things like KG which are on subscription. KG gets sent out to me and the PO return it to them marked 'gone away'.
The really irritating thing is having complained to the PO things did not improve, so I phoned again, when the operator said she would now
refer it to the complaints section. In other words they didn't do anything at all
the first time I told them of the problem
. And they've now sent me a letter suggesting that I didn't get one
bit of post when I have told them about five or six. Including a cheque for (to me) a lot of money. So I am not at all confident that the problem is sorted.